VOL1 4.3 Call Handler

So, after completing the configuration, when calling 1000 (from br1ph2) it goes straight to VoiceMail. 

"Sorry, HQ Distro is not available.  Record your message at the tone."

I am not prompted to enter 1, 2, or 3.  I'm backtracing trying to see where I went wrong in my configuration.  Thought I would see if anyone encountered this.

 

Comments

  • Ok, I just realized the system says it is 9:55 PM.  Even though it's after hours is it supposed to go to HQ DISTRO voicemail?  Or should I always be prompted to enter 1, 2, or 3?

  • I have everything working at this point.  I think the way the task was worded confused me a bit. I was expecting something other than the default mailbox greeting for HQ DISTRO so it would be obvious to the calling party they can press 1, 2, or 3, to reach the respective extensions.  I was overthinking this task.

     

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