problem invoking ios transcoder but not 6608 transcoder

Hi All,

 

I have problem with invoking transcoder. I registered two IOS transcoder well for HQ & BR1 both are registered to CCM. The goal is BR1 should be able to call ICD pilot (CRS uses codec G711 only) number on HQ using codec G729. But it always fail to invoke transcoder at HQ and call fails. Call from HQ to ICD is ok because no transcoder is needed.

 

Here the steps what i have done.

1. Register IOS transcoder HQ & BR1 (I verified both are registered to CCM)

2. Create two MRGs, MRG_HQ_XCODE consists of HQ transcoder & MRG_BR1_XCODE consists of BR1 transcoder

3. Create two MRGLs, MRGL_HQ consists of MRG_HQ_XCODE & MRGL_BR1 consists of MRG_BR1_XCODE

4. Create new Region REG_IPCC. Use codec G711 to REG_HQ & codec G729 to REG_BR1.

5. Create new Device Pool DP_IPCC and assign Region to REG_IPCC & MRGL to MRGL_HQ created previously

6. Assign MRGL_HQ to DP_HQ & MRGL_BR1 to DP_BR1

7. Restart all available device pools (still not work)

8. Restart HQ router & CCM servers (still not work)

 

Is there step i have missed?

 

The funny things is if I replace the HQ IOS trancoder with HQ 6608 MTP transcoder, calls between BR1 phones to CRS is ok.

 

If someone have this similar problem, would you please share the solution?

 

Thanks & Regards,
Edi

Comments

  • Hi,

     

    I attached some output show sccp all from IOS transcoder & debug CCM from CCM.

    VORack07R2(config)#
    VORack07R2(config)#
    VORack07R2(config)#do sh sccp all
    SCCP Admin State: UP
    Gateway IP Address: 177.2.71.1, Port Number: 2000
    IP Precedence: 3
    User Masked Codec list: None
    Call Manager: 177.1.70.20, Port Number: 2000
                    Priority: N/A, Version: 3.1, Identifier: 2
    Call Manager: 177.1.70.10, Port Number: 2000
                    Priority: N/A, Version: 3.1, Identifier: 1

    Transcoding Oper State: ACTIVE - Cause Code: NONE
    Active Call Manager: 177.1.70.10, Port Number: 2000
    TCP Link Status: CONNECTED, Profile Identifier: 1
    Reported Max Streams: 6, Reported Max OOS Streams: 0
    Supported Codec: g711ulaw, Maximum Packetization Period: 30
    Supported Codec: g711alaw, Maximum Packetization Period: 30
    Supported Codec: g729ar8, Maximum Packetization Period: 60
    Supported Codec: g729abr8, Maximum Packetization Period: 60
    Supported Codec: gsmfr, Maximum Packetization Period: 20
    Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30


    SCCP Application Service(s) Statistics:

    Profile Identifier: 1, Service Type: Transcoding
    TCP packets rx 218, tx 226
    Unsupported pkts rx 0, Unrecognized pkts rx 0
    Register tx 3, successful 3, rejected 0, failed 0
    KeepAlive tx 210, successful 210, failed 0
    OpenReceiveChannel rx 0, successful 0, failed 0
    CloseReceiveChannel rx 0, successful 0, failed 0
    StartMediaTransmission rx 0, successful 0, failed 0
    StopMediaTransmission rx 0, successful 0, failed 0
    Reset rx 0, successful 0, failed 0
    MediaStreamingFailure rx 0
    Switchover 1, Switchback 1

    CCM Group Identifier: 1
     Description: None
     Binded Interface: NONE, IP Address: NONE
     Associated CCM Id: 2, Priority in this CCM Group: 2
     Associated CCM Id: 1, Priority in this CCM Group: 1
     Associated Profile: 1, Registration Name: BR1_XCODE
     Registration Retries: 3, Registration Timeout: 10 sec
     Keepalive Retries: 3, Keepalive Timeout: 30 sec
     CCM Connect Retries: 3, CCM Connect Interval: 10 sec
     Switchover Method: GRACEFUL, Switchback Method: GRACEFUL_GUARD
     Switchback Interval: 10 sec, Switchback Timeout: 7200 sec
     Signaling DSCP value: cs3, Audio DSCP value: ef


    Total number of active session(s) 0, and connection(s) 0


    Total number of active session(s) 0, and connection(s) 0


    Total number of active session(s) 0, connection(s) 0, and callegs 0

    SCCP Application Service(s) Statistics Summary:
    Total Conferencing Sessions: 0, Connections: 0
    Total Transcoding Sessions: 0, Connections: 0
    Total MTP Sessions: 0, Connections: 0
    Total ALG-Phone Sessions: 0, Connections: 0
    Total BRI-Phone Sessions: 0, Connections: 0
    Total SCCP Sessions: 0, Connections: 0

    VORack07R2(config)#

    as we see, the transcoder register to both CCMs.

     

    06/11/2009 16:17:07.336 CCM|ConnectionManager - wait_AuConnectRequest(33554457,33554459)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|ConnectionManager - storeMediaInfo(33554457): ADD NEW ENTRY, tail == 1|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|ConnectionManager - storeMediaInfo(33554459): ADD NEW ENTRY, tail == 2|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaCoordinator - wait_AuConnectRequest()|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaCoordinator - wait_AuConnectRequest - new MediaManager(53,10) started|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - wait_AuConnectRequest, CI(33554457,33554459), mcNodeId(0,0), xferMode(4,4), reConnectType(0), mrid (0, 0) interfacecreated(0 0) processInstance(0 0), AC(0,0)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - buildMtpXcoderAllocList, savedConnectionCount=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - preCheckCapabilities,region1=BR1, region2=IPCC, capCount1=5, capCount2=2|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|RegionsServer::MatchCapabilities -- kbps=8, capACount=5, capBCount=2|<CLID::StandAloneCluster><NID::177.1.70.20>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - prepareInitialConnectionList, Party1CapCount=5 Party2CapCount=2 XcoderRequired=1 xcodingSide=2|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - AllocateXcoderandMTPWithZeroSavedConnection|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - AllocateXcoderOnSide2WithZeroSavedConnection|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - handleAuConnectRequest, connCount=2|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - j=0 sentAllocateReq=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - j=0 XferMode(4 0) CI(33554457 0) mrid(0 0) resrcCI(0 0)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - connCount=2, party1 mrid =0 party2 mrid=0, j=0, party1MediaRequire=0 party2mediaRequire=0,mediaRequire=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - getCapsAndRegionForBothSides - entryInList=0, connCount=2|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - sendMTPXcoderAllocationRequest - (CapCount,Region),SideA:(5,BR1), SideB:(2,IPCC), supressMatchCap=0,mediaReqr=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - sendMTPXcoderAllocationRequest - allocate xcoder(ci=33554460), suppressMatchCap=0, mrgl= DTMF=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - j=1 sentAllocateReq=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - j=1 XferMode(4 0) CI(33554459 0) mrid(0 0) resrcCI(0 33554460)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaManager(10) - allocateProxies - allocating resources(1)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaResourceManager::waiting_MrmAllocateXcoderResourceReq|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaResourceManager::waiting_MrmAllocateXcoderResourceReq - MRGL=0,CREATED CHILD USING DEFAULT LIST|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc::sortDeviceGivenList|<CLID::StandAloneCluster><NID::177.1.70.20><CT::0,0,0,0.0><IP::><DEV::>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc::sortDeviceGivenList Name=BR1_XCODE Cepn={C6DDC24C-C643-4F80-9C98-BB91F0749A16} Group=0 Counter=0|<CLID::StandAloneCluster><NID::177.1.70.20><CT::0,0,0,0.0><IP::><DEV::>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc - Started|<CLID::StandAloneCluster><NID::177.1.70.20><CT::2,100,54,10.1><IP::><DEV::>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc::waiting_MrmAllocateMtpResourceReq|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc::findDeviceGivenList|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|MediaResourceCdpc::waiting_MrmAllocateMtpResourceReq MtpDevice=BR1_XCODE Cepn={C6DDC24C-C643-4F80-9C98-BB91F0749A16}|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|DeviceManager::star_DmPidReq - RequestName={C6DDC24C-C643-4F80-9C98-BB91F0749A16} LookupName={C6DDC24C-C643-4F80-9C98-BB91F0749A16}|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|DeviceManager::findDeviceInfoGivenKey - Key={C6DDC24C-C643-4F80-9C98-BB91F0749A16} Not In List|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|DeviceManager::findDeviceInfoGivenKey - Key={C6DDC24C-C643-4F80-9C98-BB91F0749A16} Not In List|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.336 CCM|DeviceManager::findRemoteInfo - Name=BR1_XCODE Key={C6DDC24C-C643-4F80-9C98-BB91F0749A16}Pid=(1,56,1)|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::device_lookup_DmPidRes|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::device_lookup_DmPidRes MtpResource=BR1_XCODE Cepn={C6DDC24C-C643-4F80-9C98-BB91F0749A16}|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::resource_rsvp_AllocateMtpResourceErr Device=BR1_XCODE|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::waiting_MrmAllocateMtpResourceReq|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::findDeviceGivenList|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceCdpc::mtpErrorResponseToManager|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MediaResourceManager::waiting_MrmAllocateMtpResourceErr|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|MRM::waiting_AllocateMtpResourceErr - Deallocate not received for this ci = 33554460. Process normally|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.352 CCM|CallManagerServiceAlarm: DeviceName = NULL_LIST, AlarmType = 2|<CLID::StandAloneCluster><NID::177.1.70.20>
    06/11/2009 16:17:07.352 CCM|CCM Alarm: Push_back offset 12 seq 12|<CLID::StandAloneCluster><NID::177.1.70.20>
    06/11/2009 16:17:07.368 CCM|MtpNoMoreResourcesAvailable - No more MTP resources available. App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:177.1.70.20|<CLID::StandAloneCluster><NID::177.1.70.20><CT::Alarm>
    06/11/2009 16:17:07.368 CCM|MRM::waiting_AllocateMtpResourceErr - ERROR - no resources are available -- ci = 33554460|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>
    06/11/2009 16:17:07.368 CCM|MediaResourceManager::waiting_MrmChildStopInd|<CLID::StandAloneCluster><NID::177.1.70.20><CT::1,200,10,1.763><IP::177.1.70.10><DEV::CTI_2401>

     

    from CCM debug, it says no resouces are available. it's very stragnge although there is a transcoder registered.

    really need your advises & inputs...

     

    Regards,
    Edi

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