INE CCIE Security v5 rack rental platform DOWN

I understand that the INE rack rental platform is DOWN for the security v5 track for sure, you can’ t save configs, its basically useless, I don’t know if other tracks are affected as well. I was told by ine support that there is no plan to fix it this year. How in the world can you leave a functionality like rack rental broken for over a year and still advertise it online? It’s going to be almost 6 months now that I can’t rent a security v5 rack. I will spread this info online to alert other people to save them the hassle that I’ve been going through.
Any update on this issue?
Thanks,

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