CCIE Service Provider workbook not delivered

I paid yesterday for the service provider workbook.

But it appears the product is not delivered to me.

I received 2 emails. One to ask me to create my account another to tell me I should able to get my products in my member space. But I see no workbook in my space.

Anyone can help me on this?

its a bit annoying as I paid the full 299,99 usd for this.


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