Frequent disconnects and authentication errors

I have started using the INE RS rack rentals.  I really like the web interface and the ease of use with respect to loading configs and accessing devices.

 

With that said, I have noticed that I often experience connection problems to the devices and often need to use the 'clear line' function to restore access.  

 

Probably a minor issue if these disconnects didn't happen very often but as of late this issue is happening a lot.  Additionally, there are times when the line clearing does not restore access.

 

Yesterday's rental was practically unusable with the constant authentication errors and need for line clearing.  

 

i am using Chrome and I'm on a broadband network via Time Warner Cable in New York City.

 

Wondering if anyone else experienced these issues?  If not then I'll need to do some digging on my end ;-)

 

Thanks.

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