B-ACD - Fastbusy and Unallocated Number






Hi,


I am getting a fastbusy
tone and unallocated number messager when I tried to call the BACD pilot
number from the PSTN and also from the CME registered phones. Here is
my config.


application
 service aa flash:app-b-acd-aa-3.0.0.2.tcl
  param number-of-hunt-grps 2
  paramspace english index 1
  param handoff-string aa
  paramspace english language en
  param max-time-vm-retry 2

  param aa-pilot 3500
  paramspace english location flash:
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 90
  param voice-mail 3001
  param service-name queue

 !
 service queue flash:app-b-acd-3.0.0.2.tcl
  param queue-len 15
  param aa-hunt1 3210
  param queue-manager-debugs 1
  param aa-hunt2 3005
  param number-of-hunt-grps 2
!
dial-peer voice 3500 voip

 service aa
 destination-pattern 3500
 session target ipv4:3.3.3.3
 incoming called-number 3500
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
!

voice service voip
allow-connections h323 to sip

!

telephony-service
moh "music-on-hold.au"
!
#sh flash:
47       30421 Jan 9 2014 19:34:16 +01:00 app-b-acd-3.0.0.2.tcl
48       55599 Jan 9 2014 19:34:16 +01:00 app-b-acd-aa-3.0.0.2.tcl

50      496521 Jan 10 2014 20:48:16 +01:00 music-on-hold.au
!
voice hunt-group 1 parallel
 list 3001,3005
 pilot 3210


Please let me know what I am missing.


Thanks,

Viki

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