need help with voice design project i be working form next week.
Just wondering if i can get some help.
I have the following scenrio need some suggetsions or help on how to proceed.
The customer has basically 6 offices
HEAD OFFICE -- 500 Users
Remote Site A --60 Users
Remote Site B --- 50 Users
Remote Site C -- 60 users
Remote Site D ---- 100 users
Remote Site E --- 25 users
Each office require a LAN with 100MB connectivity to the desktop. They require a new UC solution with desk phones for all users.
25% of the users at HQ and 20% of the users at each remote location require contact centre type functionality with a mix of inbound and outbound calls with reporting.
They have enough rack space in there head office.
Tey got 100 MBps Mpls Wan bandwith and 10 Mbps at each location.
What should be my assumption in designing? what can be the right approach?
Any help will be appreciated.
many Thanks in advance