(Remote Rack) Phones
Guys,
I recently started using INE racks and a bit confused about the (Remote Rack) Phones:
aka - "Branch1 Phone 2 (Remote Rack)" and "CorpHQ Phone 3 (Remote Rack)"
I cannot find or register them at all...
1. I don't see them on INE lab diagram in the Lab Guide, thus I have no idea where they connected to, which vlan, etc...
2. I tried to use "sh cdp nei" on each network device to see which port they might be plugged in - no luck.
3. Variphy Insight of course cannot control them as the IP-address is not known, and seems they are not getting IPs via my dhcps
I tried to enable AutoRegister on CM to see what registers, got some sets, but neighter of them has MAC accordding to the Module config file...
I'm using my own 6 phones and have no problem to provision/use them. Those 2 misterious (Remote Rack) sets
driving me crazy
Please point me in the right direction.
Thank you!
Comments
Hi,
1. You will find the rack diagram & hardware specs below:
http://www.ine.com/downloads/voice_rack_rental_hardware_specification_v1.2.pdf
Also at page#11 of the rack rental guide.
2. It shouldn't be...just need to unshut the ports and enable CDP into the switches/ports (if disabled for troubleshooting purpose). If still not discoverable please open a support ticket, you will get instant support.
3. Yes, the phones must need to get IP to control them by Variphy.
HTH.