TFTP files from CUCM7?

ejeangillesejeangilles ✭✭
in CCIE Collaboration Technical

Can someone tell me how to tftp files from my CUCM 7 server to files on my desktop. They're on the same network. I ran this command and got this.


C:>tftp -i 20.1.1.25 GET SCCP41.8-4-1S.loads          

Timeout occurred

 Connect request failed                  

Is there something I need to configure on the CUCM to make this work, or is
there something else I'm missing?

Also, another question. On the Cisco Unified Communication Manager
Software Compatibility Matrix they're firmware version for each
phone that goes with each version of Call Manager.  Is that document saying that
a phone won't handle a higher firmware version that's listed in the document or
are they're exceptions. Just trying to get a firm understanding....  

 

 

Comments

  • michael.thompsonmichael.thompson
    So first question I have is what you're trying to test.   

    Is this a new file you put on cucm?   Are you testing that a phone can pull?   Has a phone already pulled and you're simply pulling a backup?

    Can you frame it out?

    Sent from my iPhone

    On Mar 28, 2013, at 9:48 PM, ejeangilles <[email protected]> wrote:

    Can someone tell me how to tftp files from my CUCM 7 server to files on my desktop. They're on the same network. I ran this command and got this.


    C:>tftp -i 20.1.1.25 GET SCCP41.8-4-1S.loads          

    Timeout occurred

     Connect request failed                  

    Is there something I need to configure on the CUCM to make this work, or is
    there something else I'm missing?

    Also, another question. On the Cisco Unified Communication Manager
    Software Compatibility Matrix     they're firmware version for each
    phone that goes with each version of Call Manager.  Is that document saying that
    a phone won't handle a higher firmware version that's listed in the document or
    are they're exceptions. Just trying to get a firm understanding....  

     

     




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  • michael.thompsonmichael.thompson
    Missed the second part.  Generally the matrix provides a minimum version.  If you look at the phone load read.me file, it may provide more info.  Generally,though, you're not going to find a 'max version' supported. 

    Sent from my iPhone

    On Mar 28, 2013, at 9:48 PM, ejeangilles <[email protected]> wrote:

    Can someone tell me how to tftp files from my CUCM 7 server to files on my desktop. They're on the same network. I ran this command and got this.


    C:>tftp -i 20.1.1.25 GET SCCP41.8-4-1S.loads          

    Timeout occurred

     Connect request failed                  

    Is there something I need to configure on the CUCM to make this work, or is
    there something else I'm missing?

    Also, another question. On the Cisco Unified Communication Manager
    Software Compatibility Matrix     they're firmware version for each
    phone that goes with each version of Call Manager.  Is that document saying that
    a phone won't handle a higher firmware version that's listed in the document or
    are they're exceptions. Just trying to get a firm understanding....  

     

     




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    http://www.INE.com



    Subscription information may be found at:

    http://www.ieoc.com/forums/ForumSubscriptions.aspx
  • ejeangillesejeangilles ✭✭

    All those different reasons. I want to open up the xml file and things of that nature. I've read posts where it said it can be done I just having problems doing it. Any suggestions...

  • michael.thompsonmichael.thompson
    I don't have a GUI in front of me to review the menu choices, but double check the file path is my first thought. 

    Can you pull ANY files from the server?   I would reset TFTP services as well before trying to transfer. 


    Sent from my iPhone

    On Mar 29, 2013, at 5:52 PM, ejeangilles <[email protected]> wrote:

    All those different reasons. I want to open up the xml file and things of that nature. I've read posts where it said it can be done I just having problems doing it. Any suggestions...




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  • ejeangillesejeangilles ✭✭

    I'm running this command from a Win7 pc at the command prompt. I restarted the tftp service multiple times with no luck.

  • RahmRahm

    First search the file on CUCM OS admin where it resides. The output of the search has a file name and the directory where it resides. You have to give exact path (case sensitive) and file name in tftp get on windows7 command line to retrieve the file. If the file is on CUCM server in tftp serve path you can pull it. Another thing you have to watch out for is if the file size is > 64Mb. Alternatively try with jounin or 3cTFTP client which is lot more easier than using windows tftp client.

    Rahm

     

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