Barge issue
Hai Everyone,
My question is ,(take e.g) if phone A and Phone X (third party) are in call connected state,then If Phone C wants to Barge in to the Phone A and wantss to hear what Phone A and X are speaking without knowing to Phone X. How this can be done?. And i am not using any Shared line configs in it. Please help me out to solve this issue. Thanks
Comments
Barge/cBarge is a feature of shared line only.
Cisco UCCX has silent monitoring feature which meets reflects your requirement.
Thanks Mijan for your Response.