Workbook 1 - Task 5.5 DND configuration
I'm not sure which part of the deep dive video mentions how this task is being accomplished:
"Set DND on Hugo Reyes' phone (x1002) to Enabled..."
This is supposed to send calls to x2001, but the deep dive video or workbook does not say where this setting is configured. Where do you define which DN to send calls on a Line/Phone that has DND set to Active?