[Problem Solved] Media Master on Unity Connection doesn't work

I managed to fix this problem by myself. I don't know if my solution can be applicable to anyone who will face the same problem. However, I would like to share my solution as a future reference for those who will face the same issue.

It seems that the symptom I faced was caused after I updated Jave/JRE7 and removed Jave/JRE6. Once I re-installed Jave/JRE6 and also uninstalled Jave/JRE7, the problem was gone. [:)]

keim

---------------------

Hello,

I'm currently using the vorack2 for my CCIE Voice preparation, and I am facing the issue with Unity Connection.

When I clicked the [Play/Record] button on the MediaMaster on Unity Connection, I got the following error pop-up message.

------------------

Application Error
ClassNotFoundException
com.cisco.unity.mediamaster.MMApplet.class

------------------

I am using my Windows XP machine. In fact, I haven't faced this issue with my Vmware image I have setup locally. So, I don't know why I have this symptom right now.

This symptom occurs with both Internet Explorer 8 and the latest Firefox. Neither of them work. I have already check the Windows/Firefox patches, Java/JRE, etc, and they're the latest ones.

It would be appreciated if anyone could provide me with some workaround to fix this.

Thanks for your help.

keim

Sign In or Register to comment.