Has anyone faced this issue with VPNless method for voice rack rental?
I use the voice rack rental using VPNless method. It works very well when it works. However, every session I need to spend close to 2 hours waiting due to connectivity issues. By connetivity I mean, I cannot access the CUCM CUC, CUPS servers etc... Sometimes the connection is ok afer an hour. In the last sesssion I used vorack10 and I had to change my rack to vorack4 in between via helpdesk in order have the access to the servers. It is really causing a loss of time.
Steps I follow:
-https://pub.vorackX.ine.com -- follow the screens to register your IP address with our VPN portal and see the CUCM Pub server screen.
X- voice rack number
- I follow this video http://ieclass.ine.com/p70126296/
Has someone faced this or found a solution for it using the VPNless method? I use a MACbook and if someone has instructions as to configuration needed for Anyconnect VPN to set up a VPN connection to the rack it would be helpful.