Poor experience of Mock Lab 4

Hi all,

I have tried the Mock Lab 4 yesterday at 12:00PM (HK Time GMT +8), after finished the Troubleshooting lab, I have go out for lunch.

After 30 mins lunch break, when I back to my computer, the Mock Lab shown "All Done" and the solution guide came out.

 

Which means that my lab is finished and I cannot do my configuration lab. This is very poor and I lost a chance to test myself. I submit a ticket to INE but no reply until now.

 

Best Regards,

 

Terry Chow

Comments

  • Thats a really strange case and actually involving support was the right choice, for sure they'll came up with a solution for you.

    Hi all,

    I have tried the Mock Lab 4 yesterday at 12:00PM (HK Time GMT +8), after finished the Troubleshooting lab, I have go out for lunch.

    After 30 mins lunch break, when I back to my computer, the Mock Lab shown "All Done" and the solution guide came out.

     

    Which means that my lab is finished and I cannot do my configuration lab. This is very poor and I lost a chance to test myself. I submit a ticket to INE but no reply until now.

     

    Best Regards,

     

    Terry Chow

     

  • have tried the Mock Lab 4 yesterday at 12:00PM (HK Time GMT +8), after finished the Troubleshooting lab, I have go out for lunch.

    After 30 mins lunch break, when I back to my computer, the Mock Lab shown "All Done" and the solution guide came out.

    Which means that my lab is finished and I cannot do my configuration lab. This is very poor and I lost a chance to test myself. I submit a ticket to INE but no reply until now.

    This is really bad but hopefully  INE may come up with some solution to compensate it.

     

  • I had the same exact issue with, and ironically enough with mock lab4 as well, about2-3 weeks back.  I opened up a 911 support ticket and it took them over 4 hours to get back to me.  When they finally did they credited me back for the mock lab.  

    On a side note, I found this one to be very hard.  It beat me up pretty bad.  Sucks to feel like a rookie all over again after studying for so many months.

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