CUCM Shared Line.

CUCM Shared Line.

Hi Mark,

Please Just correct me if i am wrong.

1080 ---- Line configured as Shared Line for phone1 - 1013 and phone2 -1012

By default Setting on Shared Line is

Maximum Number of Calls --- 4
busy Trigger            --- 2

Observation I : INCOMING 2 . 3rd Incoming call busy.

Observation II: INCOMING 2 + OUTGOING 2

So final conclusion from shared line

Maximum Number of Calls --- 4 --- you can make max 4 calls ( incoming 2 + outgoing 2)

busy Trigger            --- 2  --- It is only for incoming calls and you can make max 2 incoming call and 3rd busy.


Example :

PHONE 1012
Maximum Number of Calls --- 5   -------- TOOK MAXIMUM 4 INCOMING CALLS but 5th call  was showing BUSY.
busy Trigger            --- 4

AND

PHONE 1013
Maximum Number of Calls --- 5   ----- TOOK MAXIMUM 3 INCOMING CALL,4th CALL received on 1012 and 5th call was showing busy.
busy Trigger            --- 3.

Thanks

 

 

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