Contention against Cisco
So here is Cisco's response to my request for a re-read:
"Unfortunately, if there is no option to request a read, then that means you are
not eligible for a reread.
We encourage you to register for the Cisco
Learning Network at www.cisco.com/go/learnnetspace."
WTF is that!? What I am reading that to say is, "Oh you didn't use Cisco 360 ... well screw you."
Edit: I realize that b/c I didn't use Cisco 360 is the reason I can't request a re-read, rather it has to do with not scoring high enough to qualify for a re-read. That is just a microcosmic of issues I have. Please read my itemized post below if you care to get "the rest of the story".
Second Edit: One of my character flaws is a noticeably short temper ... in case that was already not evident enough. Thanks to everyone who responded calmly as I myself need to calm down a little and proceed rationally.