in

IEOC - Internetwork Expert's Online Community

Welcome to Internetwork Expert's Online Community - IEOC - a place for CCIE and CCENT candidates to connect, share, and learn. Our Online Community features CCIE forums and discussions for all tracks including Routing & Switching, Voice, Security, Service Provider, and Storage. Through these online communities you can discuss your questions with thousands of your peers, hundreds of CCIE's and Internetwork Expert's own team of world renowned CCIE instructors and authors, Brian Dennis - Quintuple CCIE #2210, Scott Morris - Quad CCIE #4713, Brian McGahan – Triple CCIE #8593, Petr Lapukhov - Quad CCIE #16379, Anthony Sequeira - CCIE #15626, Keith Barker - Dual CCIE #6783, and Marvin Greenlee - Triple CCIE #12237.
Forums » CCIE Forums » CCIE Security General » Graded Labs Schedule Page Problem?
Latest post 02-14-2010 9:42 AM by Toyos Yooyen. 13 replies.
Page 1 of 1 (14 items)
Sort Posts: Previous Next

  • 02-09-2010 1:55 AM

    Graded Labs Schedule Page Problem?

    Reply Contact
    Dear all, I am trying to schedule CCIE Security Rack. At Pop-up Calendar page. When I checked on S4, It shown S1 in the left side (my selected session). I got this problem when checked S2,S3 as well. Below is captured picture on that page. http://i428.photobucket.com/albums/qq1/haejingcheaw/schedule.jpg Thank you in advance.
    • Post Points: 35

  • 02-09-2010 8:14 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact
    Toyos,

    I tried the same function and returned the same results, so I have forwarded this on to our web dev guys and will alert you back once I receive an answer from them!

    Cheers,

    Mark Snow




    On Feb 9, 2010, at 5:00 AM, Toyos Yooyen wrote:

    Dear all, I am trying to schedule CCIE Security Rack. At Pop-up Calendar page. When I checked on S4, It shown S1 in the left side (my selected session). I got this problem when checked S2,S3 as well. Below is captured picture on that page. http://i428.photobucket.com/albums/qq1/haejingcheaw/schedule.jpg Any suggestion? Thank you in advance.



    Internetwork Expert - The Industry Leader in CCIE Preparation
    http://www.internetworkexpert.com

    Subscription information may be found at:
    http://www.ieoc.com/forums/ForumSubscriptions.aspx

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 5

  • 02-09-2010 10:52 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Thought I'd send out an update that our web devs are currently tackling the issue. Stay tuned!

    Thanks, 

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 5

  • 02-09-2010 11:21 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    OK - Update: Problem is all resolved - just tried it myself. If for some odd reason you still see it showing S1 on the left, just try refreshing your browser or clearing your cache so that the webpage downloads the latest script file that runs the calendaring system.

     

    Let us know if you still have any issues!

     

    Mark Snow

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 20

  • 02-10-2010 5:47 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Mark,

    It's still odd. It doesn't show only S1 but It shown wrong.

     

    Example, I selected S4 but It shown S2 and wrong date/time.

    I took screenshots and you can see it below.

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd2.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd3.jpg

     

     

    Regards,

    Toyos
    • Post Points: 20

  • 02-10-2010 6:59 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact
    Toyos,

    That is a bit odd.

    Need to ask you a couple of questions to better troubleshoot the problem:

    1) Can you first tell me what your local computer's clock timezone is set to?
    (also to add to that, is it a PC or Mac and are you using NTP to set the clock - not that I'm sure if it matters or not - but more information is always better than less :) )

    2) Next can you tell me what your personalized "members.ine.com" webpage timezone is set to?
    (this should show up right at the bottom of the scheduling page that you took screenshots of, however it looks as if the screenshots you took just barely cut that part out and I couldn't tell what they said)


    Many thanks in advance,

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344




    On Feb 10, 2010, at 8:55 AM, Toyos Yooyen wrote:

    Hello Mark,

    It's still odd. It doesn't show only S1 but It shown wrong.

     

    Example, I selected S4 but It shown S2 and wrong date/time.

    I took screenshots and you can see it below.

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd2.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd3.jpg

     
     

    Regards,

    Toyos




    Internetwork Expert - The Industry Leader in CCIE Preparation
    http://www.internetworkexpert.com

    Subscription information may be found at:
    http://www.ieoc.com/forums/ForumSubscriptions.aspx

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 20

  • 02-10-2010 8:43 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Mark,

     

    1. My computer's clock timezone is GMT +8:00 Bangkok, Hanoi, Jakata

    I am using PC (Windows XP). I found on IE8, Firefox, Chrome Browser.

    yes I am using NTP.

     

    2. First, my personalize webpage timezone is Pacific Time. Then I changed it to Bangkok, Hanoi, Jakata.

    The Odd still occor.

     

    Thank you

     

    Regard,

    Toyos

     

     
    • Post Points: 20

  • 02-10-2010 7:19 PM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Toyos,

     

    Our web developer made some additional logic changes to the script. 

    Please try it again and report back your results.

    Sorry for the problems and hope we have them fixed this time,

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 20

  • 02-11-2010 3:57 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Mark,

    everything is okay now.

    Thank you for your support.

     

    Regards,

    Toyos
    • Post Points: 5

  • 02-11-2010 8:38 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Mark,

     

    I've just looked into that page again and found something wrong again. 

     

    When I moved point over checked bock the caption balloon shown wrong date.

    And at bottem page session times are wrong.

    It should be 6:00 PM, 12:00 AM, 6:00 AM and 12:00 PM (GMT +7:00).

     

    Here is screenshot.

    http://i428.photobucket.com/albums/qq1/haejingcheaw/odd4.jpg

     

    Thank you in advance.

    Regards,

    Toyos
    • Post Points: 20

  • 02-11-2010 12:34 PM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    OK Toyos,

     

    The response from our developer is that they are aware of, and working on that issue, however don't expect that small issue to be completely fixed anytime too soon. Instead simply know that the date displayed in the tooltip is the actual date and time you will be booking for the session - according to your local timezone and calendar. The problem essentially is that the mouse-over the calendar view is currently rendered based on our (INE's) time here in Reno, NV, US - which is UTC+8 (PST). So ignore the mouse over and trust that the time showing up in your booked session is accurate!

    And also thanks for helping us find any bugs in our system!

    Cheers,

    Mark Snow, CCIE #14073
    (Voice, Security)
    Instructor
    Internetwork Expert, Inc.
    mailto:msnow@ine.com
    http://blog.ine.com
    Toll Free: 877-224-8987
    Outside US: 775-826-4344

    - docendo discitur
    • Post Points: 20

  • 02-13-2010 9:05 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Mark,

     

    now is a big problem.

    the date that i've scheduled are wrong.

     

    I've just sent email to cs@gradedlabs.com

    for asking help.

     

    Thank again

     

    Regards,

    Toyos

     

     

     

     

     

     
    • Post Points: 20

  • 02-14-2010 9:21 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact
    Toyos,

    I have copied support@gradedlabs.com, they can help you with any scheduling issues. 

    Thanks,

    Brian McGahan, CCIE #8593 (R&S/SP/Security)

    Internetwork Expert, Inc.

    On Feb 13, 2010, at 11:11 AM, "Toyos Yooyen" <bounce-Toyos_Yooyen@ieoc.com> wrote:

    Hello Mark,

    now is a big problem.

     

    I've just scheduled on Feb 20, 21, 27, 28     March 6,7,13,14,20,21,27,28   (Timezone : Bangkok, Hanoi, Jakata GMT +7:00)

    refer to this screenshot

    http://i428.photobucket.com/albums/qq1/haejingcheaw/schedulepage.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/schedulepages2.jpg

     

    and I found problem when i got information emails.

    The dates were wrong.

    I shown in email/members pages.

     

     

    Sun February 21st, 2010 12:00 PM GMT+0700    

    Mon February 22nd, 2010 12:00 PM GMT+0700    

    Sun February 28th, 2010 12:00 PM GMT+0700    

    Mon March 1st, 2010 12:00 PM GMT+0700    

    Sun March 7th, 2010 12:00 PM GMT+0700    

    Mon March 8th, 2010 12:00 PM GMT+0700    

    Sun March 14th, 2010 01:00 PM GMT+0700  

    Mon March 15th, 2010 11:00 AM GMT+0700    

    Sun March 21st, 2010 11:00 AM GMT+0700  

    Mon March 22nd, 2010 11:00 AM GMT+0700  

    Sun March 28th, 2010 11:00 AM GMT+0700    

    Mon March 29th, 2010 11:00 AM GMT+0700

     

     

     

    below is screenshot

    http://i428.photobucket.com/albums/qq1/haejingcheaw/memberspage.jpg

    http://i428.photobucket.com/albums/qq1/haejingcheaw/gradedlab.jpg

     

    I cannot find link or gmail on gradedlabs.com for asking help

     

    Thank in Advanced.

     

    Regards,

    Toyos

     




    Internetwork Expert - The Industry Leader in CCIE Preparation
    http://www.internetworkexpert.com

    Subscription information may be found at:
    http://www.ieoc.com/forums/ForumSubscriptions.aspx
    • Post Points: 20

  • 02-14-2010 9:42 AM In reply to

    Re: Graded Labs Schedule Page Problem?

    Reply Contact

    Hello Brian,

     

    I've already got support from cs@gradedlabs.com.

     

    First I cannot find support email. I posted this.

    Later I found it on email and sent to cs@gradedlabs.com

    I've already edited this post but I thought you see it from mailling list.

     

    Sorry for duplicate case.

     

    Thank you

     

    Regards,

    Toyos
    • Post Points: 5
Page 1 of 1 (14 items)
IEOC CCIE Forums Internetwork Expert CCIE Training
About IEOC | Terms of Use | RSS | Privacy Policy
© 2010 Internetwork Expert, Inc. All Rights Reserved